How patients agree to receive texts
Consent is collected verbally by Bennett & Bloom Eye Centers scheduling staff when a patient's eye surgery is scheduled, and recorded in the patient's surgery chart.
Step 1 · Staff read this consent script
"Bennett & Bloom Eye Centers can text you to confirm your surgery date and ask the best time to call you. You'll get up to 5 texts per surgery. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Texting is optional and not required for your care. Is it OK for us to text you? What mobile number should we use?"
Step 2 · Staff record the patient's answer
Texts are sent only when the patient says yes and staff record both fields below in the surgery chart. If the patient says no, OK to Text stays "No" and no texts are sent.
Example record · sample data
Bennett & Bloom Eye Centers
(502) 555-0123
Yes
Verbal, at surgery scheduling (script above)
Step 3 · First text confirms enrollment
Bennett & Bloom Eye Centers: You're signed up for surgery appointment texts. Msg frequency varies, up to 5 msgs per surgery. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Terms: bbec-texts.pages.dev/sms-terms
STOP
Bennett & Bloom Eye Centers: You're unsubscribed and will not receive more texts. Reply START to resubscribe or call (502) 895-0040.
Program details
- Sender: Bennett & Bloom Eye Centers (Eye Centers of Louisville PSC), texting from (833) 271-0503
- Messages: surgery date confirmations and call-time questions only; no marketing
- Frequency: up to 5 messages per scheduled surgery
- Message and data rates may apply
- Reply STOP to opt out, HELP for help, or call (502) 895-0040
- Text Message Terms of Service · Privacy policy